DAY THREE AND FORWARD BASICS TO REVIEW

1- On each visit the adjustment is given first, and therapy second. This order is important for flow.

2- Each visit the staff, doctor, and front desk CA is warm, caring, addresses the patient using their name.

3- A travel card is used, not for note taking as a rule, but simply so the patient can get to the adjusting room on their own.

4- Doctor does touch and tell on each visit, explaining where the nerve goes, and what the adj is doing.

5- Doctor keeps each visit, adjustment short, sweet and to the point. 3-4 minutes is the rule.

6- Doctor does not talk about non chiropractic issues, weather, sports, etc. Stays focused on the patient.

7- Doctor send patient to therapy if the office does therapy, otherwise the pt is direct back to the front desk.

8- Doctor schedules a re exam and a re report every 3-4 weeks w the patient to keep them on track, or this is scheduled when the patient hints they may wish to terminate or cut back.

9- Doctor uses the smoke alarm drill frequently in the adjusting room to remind the patient that pain is not the problem.

10- Health care class is given.

11- Front desk CA collects in full what the patient owes each week using the one stop system.

12- Doctor hands patient, educational material at least once a week from the success game plan material. etc.

13- Doctor has patients make up all missed appointments.

14- Doctor and staff attends periodic training and motivational seminars/programs.