Thursday, August 7, 2014

DAY TWO BASICS FOR REVIEW

1- Your CA give the patient a warm and inviting greeting on the second day when entering. Double handed handshake.
2- CA guides  patient to the report of findings room.
3- Report of findings room is the nicest, most professional room in your clinic. It’s a WOW room.
4- Doctor give warm, double hand shake, inviting greeting to patient.
5- Doctor gives complete  report of findings to the patient, using the "51 steps" outline, never skipping steps.
6- Doctor review x rays with patient
7- Doctor uses the smoke alarm drill to show patient pain is not the problem.
8- Doctor gives long term, non symptom recommendations.
9- Doctor gives patient a day two book with instructions
10- Doctor gives patient a chiropractic emergency card to carry with them. 
11- Doctor adjust patient for the first time, and gives home instructions.
12- Doctor takes patient to the CA for a financial consult.
13- CA reviews all forms, has them signed, copies to patient, and files the forms in patients file.
14- Front desk ca gives patient their mult appointment card, and pre schedules at least 12 visits in advance.  (note, these 12 visits are not the entire recommendations the doctor gave the patient, the CA is simply  pre scheduling the first 12 visits in advance.)

15- Front desk CA makes not in the appointment book when the 12th visit is scheduled, so that the second set of  mult appointment cards can be given on that day.
16- Health care class is scheduled with the patient, this is given preferably within 3 days of the first visit. 
17- CA gives patient warm send off.
18-  Doctor calls the patient at the end of the day, to see how the new patient is doing after their first adjustment.


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